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Fitzroy River Water is a commercialised business unit of Rockhampton Regional Council and is responsible for operating and maintaining water and sewerage assets throughout the Region.
We provide water and sewerage services to residential, commercial and industrial customers in Rockhampton, Gracemere, and Mount Morgan. Fitzroy River Water provides the service via 39,513 water access connections and 51,617 sewerage access connections (as at July 2017).
Our aim is to enhance the community’s quality of life by providing sustainable water, sewerage and environmental services, through innovation, technical expertise, business efficiency, excellence in customer service and commitment to the environment. We are working to ensure that our Region has reliable water sources that will meet the Region’s growth and provide water through the driest period of climate variability in the future.
Go behind the scenes of Fitzroy River Water. View our Customer Service Standards and learn about our commitment to our customers and the environment.
Is there a leak in your street? No water? View our service interruptions. You can also stay up to date with water quality and consumption, storage levels and restrictions.
Our projects in the pipeline. Find out about Fitzroy River Water's planned projects.
Don’t feel out of depth with understanding your water billing. Learn about your water meter, and leaks and consumption tests.
Interested in what’s involved in getting the water to you? Learn about the whole process, from treatment to tap.
Buying, selling or leasing your water allocations? View the water trading register here.
Making new connections? Learn about water and sewerage connections, building requirements, metering, and trade waste.
Ever wondered what happens after you flush? Learn about sewage treatment processes, pump stations and mains.
Being water wise can have some very positive ripple effects! View water saving tips, rebates, our school tour options and upcoming water events.