Privacy and Personal Information
What is personal information?
Personal information is any information or opinion about an identifiable individual, whether true or not, and whether recorded in a material form or not. This includes:
- Name, address, phone number, email address
- Signature
- Date of birth
- Gender
- Employment information
- Medical or health information
- Bank account or financial details
- Drivers licence or passport number
- Photographs or video footage of the individual
Council collects personal information to deliver services, manage community engagement and meet legal obligations.
Councils responsibilities under the Queensland Privacy Principles
Council must comply with the QPP's, which govern how personal information is:
- Collected: Only when necessary and by lawful and fair means
- Stored and secured: Protected against loss, unauthorised access, use, modification or disclosure
- Used and disclosed: Only for the purpose it was collected, unless consent is given or required by law
- Accessed and amended: Individuals have the right to access and correct their personal information
Council also ensures transparency, accountability and privacy impact assessments to review new projects involving personal data.
Application to amend personal information
If you believe your personal information held by Council is inaccurate, incomplete, our of date or misleading, you can request an amendment.
How to apply
How we manage your personal information
Council is committed to protecting your personal information and ensuring it is handled responsibly and transparently.
We collect and use personal information to deliver services, maintain records and meet our operational and legal obligations. Each section within Council holds different types of personal information depending on its functions.
To help you understand how your information is managed, we developed our Personal Information Holdings. This document outlines
- The types of personal information held by each department
- Why the information is collected
- How it is used
- Applicable legislation
View our Personal Information Holdings Document(PDF, 276KB)