Happy Holidays from Rockhampton Regional Council

Published on 23 December 2021

Riverfront Christmas Lights.jpg

The festive season is finally here, and everyone at Rockhampton Regional Council would like to wish the community a very Merry Christmas and a Happy New Year!

While the majority of our offices and services will be closed from 3pm on Christmas Eve until Tuesday 4 January, some facilities will still be open throughout the holiday period.  

The Zoo will be open every day apart from Christmas itself, and our great team in waste and recycling will still be collecting from the kerbside as normal.  

Mayor Tony Williams said this has been a whirlwind of a year, and now that the tinsel has gone up and the presents are nearly all wrapped it’s great to take a moment to reflect.

“Early this year I was honoured to be elected as Mayor after having served as a Councillor for more than 16 years,” Mayor Williams said.

“It’s hard to believe now that was less than 11 months ago. It has definitely been a challenging year, but so many fantastic things have also happened in that time.

“Despite the ongoing uncertainty around COVID, we were lucky enough to come together as a community for some incredible events, from Rockynats and Riverfestival to Beef Week and the Rocky Show. We saw crowds return to the Rockhampton Heritage Village, NRL Matches hosted at Browne Park and local stars shine in the outstanding production of Mamma Mia.

“It was also another great year for awards, with our region bringing home two national awards at the 2021 Australian Sustainable Communities - Tidy Towns Awards. More recently, our region featured heavily at the Queensland Tourism Awards, with Rare Spares Rockynats, Beef Australia and Empire Apartment Hotel among the winners and finalists announced at the prestigious event.

“And in the last couple of weeks, we had a wonderful new arrival at the Zoo with our second baby chimp to be born this year, just in time for the school holidays.

“At the Airport we completed some major upgrades and welcomed new routes, as well as the fantastic announcement that Alliance will be bringing their Maintenance and Repair Facility home from overseas to right here in Rockhampton.

“And we saw the finishing touches go on the Rockhampton Museum of Art building ahead of the opening early next year.

“Many of the projects completed this year were with the support of the State and Federal Governments – including the Airport upgrades and the Rockhampton Museum of Art - proving time and again that we are strongest when we work together.

“When the 2020/21 financial year wrapped up in June we had delivered $115.6 million worth of capital works projects, and this financial year we’re investing heavily in our region’s future with catalyst water and sewerage infrastructure.

“Our annual goods and services spend analysis showed that a massive 80% of expenditure was local, with $116.4 million flowing directly to providers in our Region.

“One of the most notable challenges we’ve been facing this year is the lack of water security for Mount Morgan. In April the No 7 Dam ran dry and we’ve been trucking water in to the township ever since, at a cost of nearly $11,000 a day. Unfortunately, this is a challenge that’s going to carry over into the new financial year, but we are closer than ever to a long-term solution and we’re seeking support from other levels of government.

“And, of course, the COVID story isn’t over yet, and there will no doubt continue to be more hurdles as we find our way with this new normal.

“In the New Year, however, we will face any challenges like we always do – as a strong community working together.

“On behalf of all Councillors and staff, I would like to wish everyone a happy, healthy and safe Christmas and New Year.”

The full details of Council’s opening times over the holidays are below. If you need any assistance from Council over this period please call our 24 hour number on 4932 9000.

Council will resume normal services from Tuesday 4 January 2022.

Christmas and New Year opening hours and closures

Customer service centres

Closed from 3pm on Friday 24 December until 9am Tuesday 4 January.

Council's after hours service can be contacted on 4932 9000.

Rockhampton Regional Libraries

Friday, 24 December 2021
Southside, Northside 9am – 3pm
Mount Morgan 9am-1pm, 2pm-3pm
Gracemere CLOSED

25-28 December 2021
CLOSED – all

Wednesday, 29 December 2021
Southside - 9am – 5.30pm
Mount Morgan - 9am – 1pm, 2pm-5.30pm normal hours
Northside and Gracemere – CLOSED

Thursday, 30 December 2021
Southside - 9am – 5.30pm
Mount Morgan – CLOSED
Northside and Gracemere – CLOSED

Friday, 31 December 2021
Southside - 9am – 5.30pm
Mount Morgan - 9am – 1pm, 2pm-5pm normal hours
Northside and Gracemere – CLOSED

1-3 January 2022
CLOSED – all

Tuesday, 4 January 2022
Southside, Northside & Gracemere open 9am-5.30pm
Mt Morgan CLOSED

Wednesday, 5 January 2022
Southside, Northside & Gracemere open 9am-5.30pm
Mount Morgan open 9am – 1pm, 2pm-5.30pm

History Centre

Closed from 3pm Friday, 24 December 2021 and reopening Tuesday, 4 January 2022.

Animal Management Centre

24 December – closing at 3pm

25 to 28 December (inclusive) – CLOSED

29, 30 and Friday, 31 December – OPEN 7am to 4.30pm

1 and 2 January 2021 – CLOSED

3 January – OPEN 7am to 10am

4 January – OPEN 7am to 4.30pm (return to normal)

Rockhampton Zoo

Open as normal apart from being closed on Christmas Day

Airport

The airport will operate as normal.

Waste Management Facilities and Collection

All manned waste facilities will be closed on Christmas Day but open as per normal at all other times. Waste and Recycling Collection will operate as per normal. 

Pilbeam Theatre Box Office

The Pilbeam Theatre Box Office and Administration Office, including Rockhampton and Mount Morgan Showgrounds will be closed during the shutdown period.

The Administration Office will reopen on Tuesday, 4 January 2022 and the Box Office will reopen on Monday, 10 January 2022.

Rockhampton Heritage Village

Closed from Saturday, 25 December 2021 and reopening Tuesday, 4 January 2022.

City Child Care Centre

Closed from 3pm Friday, 24 December 2021 and reopening Monday, 10 January 2022.

Central Queensland Home Assist

Closed from 3pm Friday, 24 December 2021 and reopening Tuesday, 4 January 2022.

Capricorn Spire Visitor Information Centre Closure

Continue to operate as normal* with the exception of the below dates:

  • Saturday, 25 December 2021 - CLOSED
  • Sunday, 26 December 2021 - CLOSED
  • Saturday, 1 January 2022 – CLOSED

*Subject to change based on volunteer availability