Top tips for Wheelie Bins

We aim to provide an efficient and timely collection service.   Please assist us by ensuring you follow the below tips when placing your bins out for collection. 

Your bin will be collected if you:

  • Place bins at least 30cm apart on the kerbside
  • Make sure the wheels are facing your property in two way streets
  • Place bins at least 1 metre away from parked vehicles and other obstacles
  • Place bins away from low hanging trees
  • Place bins out the night before the day of collection.

Place your bins out the night before collection, and bring them back in after 6pm on the day of collection.  Storage of wheelie bins permanently on the street is not permitted.

Your bin will not be collected if it is:

  • Overfull (the lid cannot be closed or the waste is not wholly contained)
  • Unable to be accessed due to incorrect positioning or obstacles
  • Heavier than 85kg and unable to be lifted
  • Not presented for collection at the time of service
  • Contaminated with hazardous waste
  • Contains unacceptable items (red lid wheelie bin, yellow lid wheelie bin)
  • Missing the appropriate identification sticker.

During the collection service, every effort will be made to empty the mobile bin. However, if the mobile bin has been packed in a way that prevents emptying of the contents, the resident will be responsible for the cost of an additional service.



Keep your bin clean

To reduce smells and keep flies off your bin, try;
  • Keeping the bin lid closed - flies can't lay their eggs
  • Storing the bin out of direct sunlight in a well ventilated area
  • Putting liquids or sloppy food waste in your compost, not in your wheelie bins
  • Wrap and freeze smelly items like prawn shells until your general waste bin day
  • Hose out and disinfect your bins after collection

There are local company's who provide bin cleaning services for a small fee, find them in your local directory.

Seasonal fallen fruit

Spoilt, green or rotten fallen fruit like Mangos, we typically collect in our yards over the summer season, can become too heavy and smelly for our General Waste wheelie bin. Have you tried;

  • Composting your fallen fruit at home
  • Fill your General Waste wheelie bin less than half full with fallen fruit - staggering the quantities week to week will keep the weight of your bin below the 85kg limit the Garbage Trucks can lift

Be storm ready

In wind and rain your wheelie bins could find themselves blown down the street or full with soggy smelling rubbish.
Keep bin lids closed, tie bins down, or if empty - fill them with a little water so they don't roll away.

Wheelie bin misuse

Council's Local Law No. 8 (Waste Management) 2018, outlines the use and care of a waste container. Go to the Local Laws web page to view this law and for further information.

Any issues relating to a person who is not residing at that address, found rummaging through wheelie bins which are located within private property boundary's, should be referred to the Queensland Police Service. Or if the bin is located on the kerb at the time of the rummaging, please contact Rockhampton Regional Council's Local Laws team on 1300 22 55 77.

Wheelie bins should be in place no longer than 24 hours before or after the scheduled collection day for the collection of waste. If left longer, complaints will be investigated by Rockhampton Regional Council's Local Laws team.