Publications and forms

Annual Report

The report provides information about our business performance, project highlights, financial report, community service obligations, statutory information and audits.

Corporate Plan and Operational Plan

The Plans are the strategic business plans of Rockhampton Regional Council, including our commercialised business unit of Regional Services. The Plan sets out the strategic direction for Council over the next four years and defines the strategies and programs that Council aims to deliver, as identified through a community engagement process.

Customer Service Standards(PDF, 141KB)(PDF, 141KB) 

View Fitzroy River Water's Operating Agreement(PDF, 353KB) and 2017-2018 KPIs(PDF, 132KB) including the 2017-2018 DEWS KPIs(PDF, 104KB).

This agreement guide Fitzroy River Water’s operations and its relationship with Rockhampton Regional Council. This document is supported by an annual performance plan that clearly states what is required of the business every 12 months.

Forms

View Fitzroy River Water’s forms on Council’s forms webpage.

Policies and Procedures

View Fitzroy River Water’s forms on Council’s policies and procedures webpage.