During a disaster


For assistance during a disaster, telephone:

Rockhampton Regional Council Local Disaster Coordination Centre Hotline on 1300 652 659. 

For life threatening emergencies telephone 000. 

It is recommended that key contact information is displayed clearly in your home so that it is visible to all family members. Also include a copy in your emergency kit and with your emergency plan.

Tune in, Log on, Listen out and Act!

  • Tune in on your battery powered radio to Tune Into Warnings on official local radio (837AM ABC) and/or local television stations to listen for weather and warning updates.
  • Log on to check the Bureau of Meteorology website for weather updates, the Queensland Disaster Management Services website for Emergency Alerts and Council’s website for local updates including possible evacuation information and routes.
  • Listen out for the Standard Emergency Warning Signal (SEWS) which is a wailing siren sound used throughout Australia for various emergency events of major significance.  The Emergency Alert Service is the national telephone based emergency warning system that sends messages via landlines and mobile phones. Loud-hailers and megaphones are mounted on vehicles playing announcements informing the areas they drive through of important information. Emergency Services’ personnel may door-knock your local area to pass on warnings.
  • Act immediately on advice provided. The information in the warnings can mean further action is required. Ensure all householders are aware of the warning and advice provided. Check on neighbours and friends who may need special assistance or may not be aware of the warnings. If a disaster is imminent you may need to activate your Household Emergency Plan. Activate your Evacuation Plan and arrangements if required.

Warnings are urgent - you will need to act immediately on the information provided.  When warnings are issued you may be directed to:

  • finalise preparations,
  • secure items around your home,
  • activate your Emergency Plan,
  • shelter in place, or
  • commence evacuation to your predetermined safer location.

Evacuation Information

Whilst the Rockhampton Regional Council Local Disaster Coordination Centre (LDCC) and relevant emergency services will do all they can to assist the community in times of disaster, it should be remembered that individuals are ultimately responsible for their own safety.

There are three degrees of evacuation:

1. Self Evacuation – where an individual makes the decision to evacuate based upon their perceived risk of the threat;

2. Advised Evacuation – where a decision to evacuate has been made by the appropriate authority but legislation is not used. The intention is to remove all vulnerable elements from the risk and is reliant upon the community obeying instructions;

3. Mandatory Evacuation – is forcing the removal of the “at risk” community using legislation such as the Disaster Management Act 2003, Fire and Rescue Service Act 1990 or the Public Safety Preservation Act 1986.

If evacuation is advised or mandatory, the LDCC will advise the location/s of temporary accommodation or evacuation centre/s.  There is a difference between an evacuation centre and a cyclone shelter.  There is not currently a cyclone rated shelter building in the Rockhampton Region.

No matter what, it’s important that you be prepared if evacuation is required.

Role of the Local Disaster Coordination Centre

Leading into, during and recovering from a disaster, the Local Disaster Management Group (LDMG) enacts the Local Disaster Coordination Centre (LDCC) in accordance with the Local Disaster Management Plan. 

Rockhampton Regional Council Local Disaster Coordination Centre Hotline is 1300 652 659.

The LDCC is an interactive multi-agency coordination centre used for complex emergency and disaster events. The LDCC brings together emergency response agencies such as the State Emergency Service, Queensland Police Service, Queensland Fire and Emergency Service, Ambulance, Australian Defence Force and Local Government to coordinate a region wide response to the situation at hand.

The LDCC acts as a centre for acquiring and deploying support resources, managing information collection and dissemination, developing intelligence and strategic plans for the local capabilities and maintaining the overall record of the event.

Important information and updates are provided by the LDCC leading into, throughout and during the recovery from a disaster. Information and updates are provided via:

Whatever the disaster, communication may be disrupted so it is recommended that you ‘tune in’ to receive updates from the official local radio station (837AM ABC) and/or local television station.