Customer Service

Customer Service

Public access to Customer Service centres is now closed to reduce social contact in an attempt to prevent the spread of Coronavirus COVID-19. 

Our Customer Services centres in Rockhampton, Gracemere and Mount Morgan have closed over the counter service, but our staff will still be available to assist from 8.00am to 5.00pm Monday to Friday over the phone on 1300 22 55 77 or via email at enquiries@rrc.qld.gov.au. You can also complete most enquiries via or E-Services site.

We appreciate some people still prefer face to face contact, so if your query cannot be resolved on E-Services or via phone or email, then please call 1300 22 55 77 to make an appointment. 

We thank you for your understanding and patience during this time.