Customer Service

Customer Service

Customer Service Centres have reopened with reduced hours.

Rockhampton & Mount Morgan Customer Service Centres

Tuesday to Thursday, 9am to 4pm

Gracemere Office remains closed 

Staff will still be available to assist from 8.00am to 5.00pm Monday to Friday over the phone on 1300 22 55 77 or via email at You can also complete most enquiries via or E-Services site.

We thank you for your understanding and patience during this time.