Infringement Payment Options

Payment options include:

  • Payment in full
  • Voluntary instalment plan

Payment in full

If your payment is received in full within 28 days from the date the notice was issued, the infringement is finalised and no further action will be taken.

Payment can be made:

  • Online 
  • in person
  • by mail
  • by phone


You can make infringement payments online using the Online Services option on Council’s website. You will require your infringement notice number and credit card details.

In person

Payment by cash, credit card, cheque or money order may be made at Council's customer service centres (except on public holidays):

  • Rockhampton Administration Centre
  • Gracemere Customer Service Centre
  • Mount Morgan Customer Service Centre

Please bring your infringement notice with you.


Cheque or money order must be made payable to:

Rockhampton Regional Council
PO Box 1860
Rockhampton Qld 4700

Please supply the infringement notice with your payment.


Payment by credit card may be made over the phone by contacting Council on 07 4932 9000 or 1800 22 55 77, from Monday to Friday, 8 am to 5.00 pm (except on public holidays).

You will need to quote the infringement notice number.

Voluntary instalment plan

Where the infringement notice penalty is $200 or more, you may, within 28 days from the date the notice was issued, apply to pay by instalments.

Your application to pay by instalments must be made by providing a completed Application for Infringement Instalment Agreement, valid photo identification and your first $60 payment in person to one of Council’s Customer Service Centres. Please note that the application form must be completed by the person whose name appears on the infringement. 

Upon receipt of your application Council will refer the matter to the State Penalty Enforcement Registry who will contact you about a payment plan for the remaining balance of the infringement amount.